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Dear Customers,
Welcome to JOYFUL TREATS, LLC! (“Joyful”). Our store is hosted on Shopaccino.com They provide us with the online e-commerce platform that allows us to sell our products and services to you.
The following rules (“Terms and Conditions”) govern (a) the use of the website:- [www.joyfultreats.me]. By using any one of our sites, you (a) acknowledge that you have read, understand, and expressly agree to be legally bound by these Terms and Conditions (including our privacy policy (“Privacy Policy”)),
Subject to Applicable Law, may, in its discretion, from time to time amend or otherwise modify the Terms & Conditions. Joyful recommends that you carefully read the Terms and Conditions each time you visit the Website as the Terms & Conditions may affect your rights.
If you do not agree with the Terms & Conditions of Use, do not use the Website for its intended usage.
WEBSITE
These Terms & Conditions apply to all users of the Website. The Website may include content, information or links to third parties or third party websites. Joyful does not regularly review materials posted, or products or services offered, on the Website by such third parties and does not necessarily endorse all of the materials, products, and services available on such third party websites. By accepting these Terms & Conditions you agree to hold harmless and relieve Joyful from any liability whatsoever arising from your use of information from a third party or your use of any third-party website and any you agree and acknowledge that viewing and usage of the contents of any such third party website is solely made at your own risk.
Joyful recommends that before you disclose any personal information to a third party, you should first read and accept the third party’s privacy policy and terms and conditions of use (if applicable) of their website.
The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
ACCESS TO WEBSITE
Joyful hereby provides its conditional permission for you to access the Website in accordance with these Terms and Conditions provided that you use the Website on your continued and absolute compliance with these Terms and Conditions. You shall not rent, transfer, assign, commercially exploit, resell or sublicense access to the service/products available on the Website to any third-party. You may only use this Website solely for (1) your personal, non-commercial use, (2) you may download a single copy of the materials from the Website only for your personal, non-commercial home use. You agree not to use or launch, or cause to be used or launched, any automated/computerized/analog/hybrid system or program in connection with the Website or online ordering, including without limitation, publishing or distributing vouchers or codes, "robots", "spiders", "offline readers", place pop-up windows over its pages, or otherwise affect the display of its pages and anything of similar nature. Notwithstanding the foregoing, Joyful grants the operators of public search engines permission to use spiders to copy materials from the website for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. Joyful reserves the right to revoke these exceptions either generally or in specific cases at any time.
You agree not to collect or harvest any personally identifiable information from the Website or use the communication systems provided by the Website for any commercial solicitation purposes. You agree not to solicit for any reason whatsoever any users of the Website with respect to their Submissions to the Website.
Except as expressly provided herein, you may not modify, copy, distribute, broadcast, transmit, reproduce, publish, license, transfer, sell, mirror, frame, deep link, or otherwise use any information or material obtained from or through this Website without the prior written permission of the material’s owner.
INTELLECTUAL PROPERTY RIGHTS
The text, graphics and Website’s html code (including flash files, java script etc.) contained in the Website are the exclusive property of Joyful. Except where otherwise provided, the text, graphics and html code contained here shall not be copied, distributed, displayed, reproduced, adopted or transmitted in any form or by any means without the prior express written permission of Joyful.
The Website may link to websites not maintained by or related to Joyful. Hyper-text links are provided as a service to users and are not sponsored by or affiliated with this website or Joyful. Joyful has not reviewed the websites hyper-linked to or from this website and is not responsible for the content of any other website. These links are to be accessed at the user’s own risk and in accordance with the Website’s usage policy. Joyful makes no representations or warranties about the content, completeness, or accuracy of these links or the websites hyper-linked to the Website. Furthermore, Joyful does not implicitly endorse third-party websites hyper-linked to the Website.
The intellectual property on the Website, except all User Submissions (as defined hereinafter), including but not limited to the text, software, scripts, graphics, photos, logos, images, concepts, sounds, music, videos, interactive features and anything else capable of being copyrightable under the Applicable Law ("Content") and the trademarks, service marks and logos contained therein ("Trademarks"), are owned by/licensed to Joyful, subject to copyright and other intellectual property rights under the Applicable Laws and international conventions. Content on the Website is provided to you as is for your information and personal use only and shall not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of Joyful or the respective owners, as the case may be. Joyful reserves all rights not expressly granted in and to the Website and the Content. You agree not to engage in the use, copying, or distribution of any of the Content other than expressly permitted herein.
COMMUNICATIONS
You consent to receive communications from us by e-mail, SMS or any other communication made electronically, verbally or physically through post. You agree that all agreements, notices, disclosures and other communications that Joyful provides to you by e-mail or in any other aforementioned mediums satisfy any legal requirement that such communications be in writing.
PRODUCTS AND PRICING
All products listed on the Website their descriptions, and their prices are each subject to change. Joyful reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice. You agree that Joyful will not be liable to you or to any third party for any modification, suspension, or discontinuance of any product or services. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error, Joyful shall have the right, prior to the acceptance of any order, to decline or cancel any such orders, whether or not the order has been confirmed and/or you have been charged for such product or service. If you have been already been charged for the order and Joyful cancels your order, Joyful for any reason whatsoever, Joyful will issue a credit to your credit/debit card or bank account in the amount of the charge.
ORDERS AND ACCEPTANCE OF ORDERS
When you make an order, you are making an offer to purchase, and such offer is subject to acceptance of Joyful. Your receipt of an order confirmation from Joyful does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Joyful reserves the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason whatsoever. Joyful may require additional verifications or information before accepting any order. Your order is not accepted until Joyful sends you shipping information for the order (or the accepted portion thereof). Notwithstanding the foregoing, you agree that, if Joyful cancels all or a part of your order, your sole and exclusive remedy is either that (a) Joyful will issue a credit to your credit/debit card or bank account in the amount charged for the cancelled portion (if your account card has already been charged for the order) or (b) Joyful will not charge your credit/debit card or bank account for the cancelled portion of the order.
Any and all payments made to Joyful through payment gateway on the Joyful website are subject to specific terms and conditions of such third party payment gateways.
Joyful encourages you to place your order on the Website for the fastest possible service, but if you prefer, please feel free to call in your order. You can reach us at +[00971551019596].
Timings:
8.30am - 5.30pm (Tues-Sun)
ORDER CANCELLATION
Joyful makes every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know. Joyful will not cancel or change orders already en-route or delivered. Same-day orders are processed immediately, and usually cannot be changed. No change in the order will be entertained by Joyful if made within two (2) hours of order acceptance by Joyful.
Note: A refund will be processed by Joyful in the event Joyful determines that the cancellation of the order is due to Joyful’s incapability of fulfilling the order.
PROBLEMS WITH AN ORDER
Joyful makes every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know.
Note: Joyful will not entertain any complaint for any perishable products after acceptance of delivery.
PAYMENT TERMS
For each product you order on the Website, you agree to pay the price applicable for the such product as of the time you submitted your order (“Product Price”), the delivery fees for the delivery service you select, if any (“Delivery Fees”), and any applicable taxes (defined below).
MODE OF MAKING PAYMENT
We accept payments online using Visa and MasterCard credit/debit card in AED (or any other currency agreed).
SHIPPING & DELIVERY POLICY
The below mentioned terms of the shipping and delivery are qualified by the Shipping Disclaimer, which forms an integral part of the Terms and Conditions.
Next Day Delivery-
Order before 10 PM for next day delivery in Dubai.
Proof of delivery will be provided in case of any dispute in delivery.
Minimum orders are applicable and therefore delivery charges will apply based on the total and delivery area. The minimum order is AED100.
Joyful, in conjunction with our service providers, will attempt to deliver a product on the requested delivery day. You acknowledge that requested delivery dates are non-binding estimates only and that you have no claim against us for any delays or early deliveries. We reserve the right to make deliveries in installments, which shall not relieve you from your obligation to accept and pay for remaining deliveries. Our service providers do not telephone prior to delivering packages, and we cannot guarantee the time of delivery. All products are deemed accepted upon our delivery of the product to you or your designated recipient’s address.
NO REFUNDS POLICY
Your purchase is final and non-refundable. Subject to the other Term and Conditions, no product may be returned.
Notwithstanding anything contained in the Terms and Conditions, in the event Joyful decides to refund to you, Joyful will offer only credit vouchers equivalent to the refund amount.
DISCLAIMERS, LIMITATIONS AND EXCLUSIONS OF LIABILITY
While Joyful endeavors to provide the most accurate, up-to-date materials available, the information, materials, and products available on the website, there may exist some inaccuracies, typographical errors, or outdated information. Moreover, Joyful may make modifications or changes to the website or the information, materials, products, and services described in the website at any time. Joyful is not responsible for any typographical or pricing errors on the website; Joyful reserves the right to refuse or cancel orders at any time, including but not limited to orders that contain incorrect prices or product descriptions, orders in which Joyful believes the customer has violated applicable law, and orders that Joyful believes are harmful to Joyful. Joyful also reserves the right to limit the number of items purchased or orders placed through this website.
You assume the sole risk of making use or relying on the information, materials and products available on this website. Joyful makes no representations about the suitability, completeness, timeliness, reliability, legality in your jurisdiction, or accuracy of the information, materials and products described or contained in this website for any purpose. To the fullest extent permissible by applicable law, Joyful disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, system integration, data accuracy, and quiet enjoyment. Joyful does not warrant that the website, its servers, or e-mail sent from the website are free of viruses or other harmful components.
Joyful will not be liable for any damages of any kind arising from the use of the website, including, but not limited to direct, indirect, incidental, punitive or consequential damages or special damages in connection with these terms and condition, the service, the website, or the products, whether or not such damages were foreseeable and even if Joyful was advised that such damages were likely or possible. In no event will aggregate liability of Joyful to you for any and all claims arising in connection with these terms and conditions, the service, the website, or the products exceed the greater of (1) AED 100 or (2) the amounts you have paid to Joyful in relation to the products or the usage of the website in the past 1 (one) month hereunder. You agree and acknowledge that this limitation of liability is an essential term between you and Joyful relating to the provision of the website, the service and the products to you, and Joyful would not provide the website or service or products to you without this limitation.
Joyful will not be liable for any damages of any kind arising in relation to (1) the use or consumption of products procured / manufactured by third parties or (2) the products delivered to you by any third party. Joyful assumes no responsibility for examining or evaluating the products offered by them. Joyful does not warrant the offerings of, any of these businesses or individuals. Joyful does not endorse, in any way, any third party products or services or website’s content thereof. Any claim in respect of the same shall be made directly with the third party.
INDEMNITY
You agree to indemnify, defend and hold harmless Joyful, and all of their employees, agents, officers, directors, proprietors, partners, representatives, shareholders, servants, attorneys, accountants, predecessors, successors, and assigns from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees and litigation expenses) relating to or arising in connection with (i) your use of and access to the Website; (ii) your violation of any term of these Terms & Conditions; and (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right.
ABILITY TO ACCEPT THE TERMS & CONDITIONS
You affirm that you are either more than 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms & Conditions, and to abide by and comply with these Terms & Conditions.
APPLICABLE LAW & JURISDICTION
By accessing the Website, you agree that the laws of UAE, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Joyful or its affiliates. Any claim or dispute between you and Joyful that arises in whole or in part from accessing or using the Website or in relation to orders, delivery, quality or any such products or services offered through the Website, shall be decided exclusively by a court of competent jurisdiction located in Dubai, UAE only.
LOCAL LAWS
Joyful makes no representation that the products/materials as mentioned on the Website is appropriate or available for use in other locations, and access to them from territories where any of the contents of this Website are illegal, is prohibited. Further, Joyful makes no representation that the products and services available for sale or use on the Website are appropriate or available for use in other locations, and use or purchase of such products or services from territories where such purchase or use is illegal is prohibited. If you choose to access or make purchases from the Website from other locations, you do so on your own volition and are responsible for compliance with any applicable local laws.
ENTIRE AGREEMENT
These Terms and Conditions, together with Joyful’s privacy policy, disclaimers and other rules and policies posted on the Website, which are hereby incorporated as if set forth fully in these Terms and Conditions, constitute the entire agreement between you and Joyful with respect to your use of and material available through the Website, and they supersede all prior or contemporaneous communications and proposals between you and Joyful, if any, with respect to the Website. Any rights not expressly granted in these Terms and Conditions are reserved.
GENERAL
In the event that any provision contained in these Terms and Conditions is held by a court of competent jurisdiction to be contrary to any law or deemed invalid, the remaining provisions of these Terms and Conditions will remain in full force and effect. No joint venture, partnership, employment, or agency relationship exists between you and Joyful as a result of these Terms and Conditions or your use of the Website. No waiver of any term of these Terms & Conditions shall be deemed a further or continuing waiver of such term or any other term, and the failure by Joyful to assert any right or provision under these Terms & Conditions shall not constitute a waiver of such right or provision.
Privacy Policy
Please read this privacy policy (“Policy”) carefully to understand how we will use and protect your Delivery information. We will not share your Delivery information with anyone except as described in this Policy.
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting the Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your Delivery Information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms and Conditions. Questions regarding this Policy should be directed to [Jumana@joyfultreats.me].
Collection of Delivery Information
When you use our Website, we collect and store your information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our website to make your experience safer and easier. More importantly, while doing so we collect Delivery information from you that we consider necessary for achieving this purpose.
If you choose to buy on the website www.joyfultreats.com we collect information about your buying behaviour. If you transact with us, we collect some additional information, such as a billing address and other payment instrument details.
If you send us Personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect Delivery identifiable information (email address, name, phone number, other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
If your Delivery identifiable information changes, or if you no longer desire our service, you may correct, update, or delete by emailing our Customer Support at [Jumana@joyfultreats.me].
Communications from the Site
Special Offers and Updates
We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications.
Service-related Announcements
Communications from the Site
Special Offers and Updates
We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email advising you of this.
Legal Disclaimer
We may share your information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in. We may disclose your information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose your information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or Personal safety of our users or the general public.
Links to Other Sites
Our Website links to other websites that may collect Delivery identifiable information about you. Joyful is not responsible for the privacy practices or the content of those linked websites.
Advertisements on Joyful
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Security
The security of your information is important to us. We do not use any encryption on our forms, as we do not collect credit card numbers, social security numbers or any other sensitive information that can be used in identity theft.
Business Transitions
In the event Joyful goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Delivery identifiable information will be among the assets transferred.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement on the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it periodically. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
The Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.